Non-discrimination Policy (English)

ATTENTION:  If you speak a language other than English, language assistance services, free of charge, are available to you.  Call 800.338.4043 and ask for language assistance (TTY: Phone our 800 number and ask for TTY assistance).

 

Discrimination is Against the Law

Guardian Angel Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Guardian Angel Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Guardian Angel Hospice:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Dana Isaacs, Admissions Director, HIPPA Compliance Officer

If you believe that Guardian Angel Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Dana Isaacs, Admissions Director, HIPPA Compliance Officer, 513 W. Lincoln Rd. Kokomo, Indiana 46902, 800.338.4043, TTY: Phone our 800 number and ask for TTY assistance, 877.424.2688, compliance@gahospice.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Dana Isaacs, Admissions Director, HIPPA Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.